READY WHEN YOU AREN'T

Support

We’re here to help.

Bug, question, recovery problem, billing issue, something you wish worked differently — send us a note. Real humans read every message. We aim to reply within one business day.

Email us directly

support@flagship.is

Check the glossary

Plain-English definitions at /glossary.

Forgotten passphrase?

Recover at /recover-account.

Send a support request

PNG, JPEG, WebP, or GIF — up to 5 MB. We’ll inline it straight into the support email so the team sees exactly what you’re seeing.

Replies go to your email from support@flagship.is.

Don’t include account passwords, your encryption passphrase, or full credit-card numbers — those should never be in email. If support needs them to debug something, we’ll explain a safer way to share.